Technician carrying two air movers from the open back of a service van, water damage restoration in Caldwell, ID
Google rating:
4.9|462 reviews

Same-Day Water Damage Restoration in Caldwell, ID

Are you looking for water damage restoration in Caldwell, ID? A pipe burst behind plaster, a toilet flooded, or the crawl space turned wet. We come day or night, downtown or north side, and the first look is free.

  • Free inspections and estimates
  • We answer 24/7, on site in under an hour
  • We work with all insurance companies
  • BBB A+ Rating sealBBB accreditedA+ rated
  • IICRC logoIICRC certifiedTechnicians
  • Idaho's Best 2026 Gold Winner badgeIdaho's Best 2026Gold winner
  • Idaho state flagLicensed and insuredBoise, Idaho
  • 4.9 on GoogleExcellent
Our Services

Water damage restoration and related services in Caldwell, ID

Water in an older basement, a flooded toilet or a wet crawlspace in one of the newer subdivisions: choose the problem you face to see our Caldwell process.

Our Process

Our water damage repair process in Caldwell, ID

1Call and we dispatch

Our phones are staffed 24/7. You will be told how to shut the main and stop the flooding, and to keep out of standing water. An emergency response crew then heads out, to Indian Creek Plaza downtown or to streets beyond the College of Idaho.

2We find where the water went

A thermal camera and meters trace the water, and DocuSketch logs the rooms. Basements in Caldwell's older downtown homes near Indian Creek can have poor airflow, so moisture lingers and mold growth follows. Upstairs, a ceiling stain is usually the first sign.

3We dry it and handle the paperwork

Day one brings mitigation: drying equipment, air movers and dehumidifiers. Plaster near Cleveland Boulevard dries slower than drywall, so we check it each day against the IICRC standard. Once dry, we write the job in Xactimate, bill insurance beyond your deductible and hand back a house ready for reconstruction.

Technician with a backpack vacuum cleaning the floor along a kitchen island, water damage restoration in Caldwell, ID
A

Araba Cann

June 2026

“We live in Caldwell and had a water issue in our bathroom and Apex came out and were really helpful explaining all the steps.”

We Work With All Insurance Companies

In Caldwell, a free inspection comes first. It does not open a claim, so you know what the water did before you call your insurer.

  • We work directly with your carrier and adjuster
  • Estimates written in Xactimate
Farmers Insurance logoFarmers Insurance
Allstate logoAllstate
AIG logoAIG
USAA logoUSAA
Travelers logoTravelers
State Farm logoState Farm
Nationwide logoNationwide
Liberty Mutual logoLiberty Mutual
Erie Insurance logoErie Insurance
Church Mutual Insurance logoChurch Mutual Insurance
Our Reviews

What Caldwell homeowners say about our water removal and drying work

Reviews from the homeowners and businesses we have worked with.

4.9 out of 5,462 reviews on Google
Kathy Flenniken

Kathy Flenniken

a week ago

Great response to our emergency water issue Friendly and competent apex restoration is a great company
Debbie Aguirre-Shank

Debbie Aguirre-Shank

2 weeks ago

Micah with Apex Restoration helped with a recent project that was unexpected from some water damage. The professionalism and quality of work has been above and beyond what I expected. Thank you!
Alesha Serb

Alesha Serb

3 weeks ago

We had a quick scare with a leak from our water softener and called Apex Restoration in Garden City. They were incredibly responsive and had someone at our home within about 30 minutes of calling. Thankfully, it ended up being a fairly minor issue and nothing major needed to be done. What really impressed us was that they didn’t charge us anything for coming out and taking a look. That kind of honesty and customer service is hard to find. They were professional, helpful, and gave us peace of mind when we weren’t sure how serious the water leak was. We really appreciate having a responsive local company like Apex Restoration serving our community. I’ll be adding photos and a video of the water softener leak as well. Highly recommend Apex Restoration if you need someone who responds quickly, treats you fairly, and doesn’t try to charge you for something you don’t actually need.
Why Us

Why Caldwell homeowners hire us for water damage restoration

We are there within the hour

Expect us at a Caldwell address about an hour after calling, by the College of Idaho or on the north side near the Boise River. In a 1900s house with no basement drain, the first hour decides whether we dry the floor or pull it.

Free inspections & estimates (no commitment)

An IICRC certified technician checks your walls, floors and materials with a moisture meter and a thermal imaging camera, then estimates it free. Near Cleveland Boulevard we often find water behind plaster, farther out under a slab. You are free to stop there, and you sign only if you proceed.

We work with all insurance companies

We send the bill to your insurance company. You pay your deductible and we bill them for the rest. The numbers come from Xactimate, the same program your carrier prices with. Older downtown Caldwell homes often lose an original supply line. Uninsured? We have 0% financing options.

We work to maximize your coverage

Hundreds of claims have shown us which photos, readings and room records a carrier wants, and DocuSketch holds them for yours. We promise no outcome. An appliance leak is a sudden failure, the loss a homeowners policy is written for. Water out of Indian Creek is a different question.

Two technicians setting up air movers on a hardwood living room floor, water damage restoration in Caldwell, ID
G

Greg Nesslage

May 2026

“I live in the Virginia Park II subdivision in Caldwell, ID and we had a garbage disposal come apart under our sink that flooded our island, part of the kitchen and leaked through the subfloor. Horrible water damage. Apex was very responsive and showed up as soon as we had the leak fixed. They had the island and water damaged floor pieces out and fans and dehumidifiers going that same day. Max stopped by like clockwork to check how dry it was and spray the area to prevent mold growth.”

Our Team

The crew that will be at your door in Caldwell

The IICRC certified technicians who inspect your home are the ones who dry it, and one project manager stays with the job from the first call to the final walkthrough.

Nate Birch, CEO

Nate Birch

CEO

Michael Esplin, Field Lead

Michael Esplin

Field Lead

Maxwell Crespi, Crew Leader

Maxwell Crespi

Crew Leader

Kyle Transtrum, Lead Technician

Kyle Transtrum

Lead Technician

Jordan Duncan, Branch Manager

Jordan Duncan

Branch Manager

Michael Seifrit, Branch Manager

Michael Seifrit

Branch Manager

Tyler Tolman, Weekend Supervisor

Tyler Tolman

Weekend Supervisor

Matthew Shirley, Production Manager

Matthew Shirley

Production Manager

Brick main street with shops, pedestrians and a clock tower at sunset, water damage restoration in Caldwell, ID
Service Areas

Flood cleanup and water extraction across Caldwell, ID

We cover Caldwell from downtown and the Indian Creek corridor out through the College of Idaho area, the north side toward the Boise River, and the newer subdivisions south and east.

That takes in the homes around Indian Creek Plaza, the Caldwell Residential Historic District and subdivisions like Virginia Park.

We work in Caldwell zip codes 83605 and 83607. If your street is a question mark, ring us and we will tell you.

Kyle Mutzel

Kyle Mutzel

9 days ago

“Apex team has done a great job handling the water damage/mold in my house. Michael and Dante provided top notch customer service and communication throughout the process”

Apex Restoration

119 E. 42nd St.,
Boise, ID 83714
Working Hours:
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Water Damage Restoration Services

  • Water Damage Restoration
  • Water Extraction
  • Flood Cleanup
  • Water Damage Repair
  • Mold Remediation

Zip Codes Served

8360583607

Our recent water damage jobs

We've done 100s of water damage jobs across Idaho and Eastern Washington.

Get Your Quote

Get a free inspection for water damage in Caldwell

Free and no commitment. Tell us what happened and we will set a time.

  • Same-day service
  • Licensed & insured
  • Free estimates

We call within 5 minutes to confirm your inspection time.

Speak with the Apex Restoration team now

(208) 949-4645

FAQs

Water damage questions Caldwell homeowners ask us

Questions we get from our customers and our answers.

What usually causes water damage in Caldwell homes?

Indoors it is the usual suspects: a toilet that floods, a tub that runs over, a supply line or water heater that finally quits. Caldwell adds something outside the walls. The Boise River follows the north side and Indian Creek cuts through downtown, and a house close to either may stand on damper ground. Basements and crawlspaces there can be slower to dry.

My Caldwell home is near the Boise River or Indian Creek. Does that matter?

It can. Ground near the river and the creek can stay damp, and spring runoff and irrigation season may make it wetter. If your basement or crawlspace is wet and there is no plumbing leak, tell us, because that points to ground water and not a burst pipe.

Is my Caldwell home safe to live in while your equipment runs?

Nearly always. A clean-water loss, from a supply line or an appliance, leaves the house safe, and most households stay while the dehumidifiers run. You will notice noise and warmth. Sewage or visible mold is the exception, and we tell you at inspection which rooms to close off. Let us know if someone at home has a breathing condition.

Will an inspection of my Caldwell house open a claim or tie me to anything?

No to both. The inspection and estimate are free and stay between us. You see the moisture readings and thermal images, and we give our view on whether the loss looks covered. Sudden flooding from an appliance or a pipe generally is. Whether to file is up to you, and you sign only if you go forward. Our crews are licensed and insured.

Is a Caldwell job priced differently without insurance?

No. Insurance companies price in Xactimate and so do we, which means one price list whether a carrier or a homeowner pays. When a loss is covered, our bill goes to the insurance company. When it is not, 0% financing options are available, and we will walk you through them.

My Caldwell house is in one of the older neighborhoods. Does that change the drying?

It can. Older Caldwell homes, like those in the residential historic district around Cleveland Boulevard, can have plaster walls and basements that were never built as living space. Plaster gives up water more slowly than drywall, so we take readings every day rather than guess. If a section has to come out, we show you the numbers first.

Who rebuilds my Caldwell kitchen or bathroom after the drying?

A reconstruction partner carries out the rebuild. Our part is to dry the space, document it for your insurance and leave it ready for them. One project manager stays your contact from the first call to the final walkthrough.

Have a question? Call us, we're available. (208)-949-4645